Who we are
At Master Piece Card your privacy is our priority. we value your trust and are committed to protecting your privacy. This policy outlines how we collect use and protect your personal information when you interact with our website or services. If you have any questions or concerns please contact us at support@masterpiececard.com.
1. what we collect
when you use our website or services, we may collect both personal and non-personal data including:
information you provide
- full name, business name, and email address
- contact details, social media links, or web URLs added to your profile
- profile information submitted to build your landing page (e.g. bios, images, videos, external links)
- crm-style form entries (contact forms or user-submitted fields)
- booking details (e.g. calendar availability, user appointments)
- feedback, messages, or support inquiries
- payment details (processed securely through third parties)
information collected automatically
- ip address, browser type, and device data
- pages viewed, interactions, and time spent
- location data (approximate, based on your device or ip)
- cookies and usage tracking (see section 7)
2. how we use your data
we use your data to:
- create and manage your master piece card profile or landing page
- provide access to tools like contact forms, booking calendars, or link sharing
- process purchases or manage subscriptions
- support customer service requests
- improve the performance, security, and features of our platform
- meet legal and regulatory requirements
- prevent misuse, fraud, or technical issues
we never sell your personal data. any sharing is strictly for service-related or legal reasons, described below.
3. user-generated content and profiles
our platform allows users to create customizable public or private pages (“profiles”). these pages may include:
- personal branding information, business details, or logos
- external links (e.g. social media, websites, review platforms)
- custom booking or contact tools
- embedded media or QR-connected data
you are solely responsible for the content you publish on your profile. by uploading or sharing content, you confirm that:
- you have the legal rights to use and publish the content
- your content does not violate any third-party rights, including copyright, privacy, or trademarks
- the information you provide is accurate and does not mislead or impersonate others
- your content complies with local and international laws
we reserve the right to remove or disable access to any user profile, page, or content that violates our policies or poses a legal or reputational risk.
4. third-party tools and integrations
some services on our platform (e.g. booking calendars, maps, embedded content, or analytics) may rely on third-party providers. these services may collect data as part of their normal operation.
we recommend reviewing the privacy policies of any third-party tools you choose to enable through your profile. we are not responsible for how third parties use your data once it is passed or linked through our platform.
5. data sharing and disclosure
we only share your data under the following circumstances:
- with service providers (e.g,. Courier & Shipping Services, payment processing) strictly to operate or support our services
- when required by law, court orders, or to comply with legal processes
- to protect our rights, systems, users, or intellectual property
- in the event of a business transfer, sale, or acquisition (you’ll be notified if this occurs)
our partners and providers are contractually required to handle data in compliance with applicable privacy laws.
6. your rights and choices
depending on your location, you may have rights to:
- access the data we hold about you
- request corrections or updates
- delete your data or close your account
- object to or limit certain types of processing
- withdraw consent at any time (where applicable)
to make a request, contact us at support@masterpiececard.com. we may ask for identity verification before proceeding.
7. cookies and tracking
we use cookies to:
- keep your session active
- remember preferences and improve performance
- analyze traffic and usage patterns
- help secure and protect against fraud
some cookies are essential for site functionality and cannot be disabled. others are optional and can be managed via your browser settings.
8. data retention
we retain your information as long as it’s necessary for:
- providing services you’ve requested
- maintaining user accounts and profiles
- fulfilling legal, regulatory, or accounting obligations
- protecting against disputes or misuse
if your account is closed or inactive for a long period, we may delete your data.
9. security practices
we use technical, administrative, and physical safeguards to help protect your data. this includes encryption, access control, and secure data storage.
while we do our best to keep your data safe, no system is 100% secure. by using our platform, you understand and accept this risk.
we encourage you to use strong passwords and be mindful of what personal information you include in publicly shared content.
10. public and shared content
any links, contact forms, booking tools, or landing pages you publish using our platform are visible to others and may be indexed by search engines. you are in control of what you choose to display.
we are not responsible for how your shared content is used, copied, or interpreted by others. please share only what you are comfortable making public.
11. children’s data
our services are not designed for or directed to individuals under 18. we do not knowingly collect data from children. if we learn that we have received such data, we will delete it promptly.
12. changes to this policy
we may update this privacy policy to reflect changes to our services, legal requirements or data practices. updated versions will always be posted on this page with a revised effective date.
for major changes, we may notify users via email or within your account dashboard.
13. contact
if you have questions or concerns about your privacy, or if you’d like to exercise your rights, please contact us:
support@masterpiececard.com